In February, Chris Bouneff got a phone call from a man whose wife has bipolar disorder. She had been managing it well with private health care, the caller said, but then the couple both lost their jobs, and their insurance was about to lapse. He wanted to know where else they could go for the mental health services his wife needed.
“He’s calling, saying, ‘What do I do?'” recounted Bouneff, who is the executive director of the National Alliance on Mental Illness’ Oregon branch. “What do you say to someone like that? ‘Sorry’?”